Position Status: Full Time (30-40 hours/week) Part Time (16-29 hours/week) Seasonal, Hourly. Seasonal positions can be differentiated from year round jobs as they have predefined start and end dates. These dates may vary due to seasonal business fluctuations.
Why you’ll love working in Retail/Rental:
Not a lot of experience? No big deal – they provide an extensive training program for all of the gear they rent!
Split shifts and evening shifts allow for more time on the hill!
Great team environment and team building activities
With many Rental locations, we have a great network of opportunity to move around.
Staff discounts on the latest gear, Food & Beverage Discounts & Season’s Pass.
Opportunity for personal leadership development and progression
Position Status: Full Time (30-40 hours/week)
Position Summary: A Rental Technician is responsible for outfitting all guests with rental equipment and explaining its safe use. The ideal candidate is outgoing, fun, and great at building customer relationships. We aim to build diverse teams with a range of expertise and backgrounds.
What you’ll be doing:
Maintain a high level of customer service at all times.
Greet every guest that enters the Rental shop.
Ensure that the guests accurately complete rental forms.
Size the guests’ foot and find the appropriate fitting ski or snowboard boot for that guest.
Recommend ski or snowboard length and ensure the accurate setting of the bindings.
Choose a pair of poles for the guest.
Provide resort and mountain information for the guest.
Advise guests of runs suitable for their ability level.
Check all returned equipment for damage.
Maintain cleanliness of shop and proper storage of all equipment.
They are a company that works together and throughout the season; you may be required to assist other departments as needed.
Demonstrate our core values: Do Good, Drive Value, Be Safe, Serve Others, Do Right, and Have Fun.
Always show up on time, in uniform, and adhere to the grooming policy!
They expect all staff members to provide an exceptional mountain experience by being hospitable with their guests
Meet store goals for guest service standards as measured by the GX Survey results.
Strong customer service skills.
Must be approachable, dependable, and a responsible member of the team.
Must be able to deal with customers of various ages with animation, but also with patience.
Previous ski industry experience is an asset yet not required
Previous cash handling experience is an asset yet not required
BC Drivers License and Drivers Abstract an asset yet not required
Proof of clear criminal record check.
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